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SHIPPING & RETURNS

SHIPPING &
RETURNS

We want you to be completely satisfied with your purchase. Please review our shipping and return policies below.

SHIPPING INFORMATION

PROCESSING TIME

Orders are processed within 1-2 business days (excluding weekends and holidays).

1-2 business days

SHIPPING METHODS

We offer multiple shipping options to get your models to you safely and on time.

Multiple safe options

FREE SHIPPING

Free standard shipping on all orders over within the contiguous U.S.

On orders over

DOMESTIC SHIPPING

We ship to all 50 states using trusted carriers like USPS, UPS and FedEx.

We ship to all 50 states

INTERNATIONAL SHIPPING

We ship worldwide! Delivery times and rates vary by location. Duties and taxes may apply.

Worldwide delivery

1

ORDER TRACKING

Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package every step of the way.

RETURNS & EXCHANGES

RETURN ELIGIBILITY

Items must be returned within 30 days of delivery. Items must be unused, in original condition, and in original packaging.

Within 30 days of delivery

RETURN PROCESS

Contact our support team to start your return. We'll provide a return shipping label and instructions.

We make returns easy

DAMAGED ITEMS

Please inspect your order upon arrival. If your item is damaged or incorrect, contact us within 7 days of delivery.

Contact us within 7 days

REFUND PROCESS

Once we receive and inspect your return, we'll notify you and process your refund to your original payment method.

Refunds to original payment

Exchanges are subject to product availability. If an exchange item is unavailable, a refund will be issued.
View full return policy
IMPORTANT INFORMATION

If your package is delayed, please check the tracking link. If it has been stuck for more than 5 days, contact us.

Yes, we ship to P.O. boxes via USPS.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

No, international duties and taxes are non-refundable.

Please contact us immediately. We can only modify or cancel orders before they ship.

NEED HELP?

WE'RE HERE FOR YOU

Our team of collectors is ready to assist you
with any questions or concerns.

CONTACT US

Real People

Talk to real collectors who understand.

Fast Response

We typically reply within 24 hours.

Collector Focused

We're collectors, just like you.

Your Satisfaction

Your satisfaction is our top priority.

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